Software Service - FAQs

• 1 . What Is an Offshore Development Center (ODC)?

  An Offshore Development Center (ODC) is a dedicated team of software developers located in a different country, usually where the cost of development is lower. This team operates as an extension of the company's in-house team, providing additional resources and expertise to handle various software development projects.

• 2 . What Is the Process for Executing an ODC Project?

  The process for executing an ODC project typically involves several steps:

  • Requirement Analysis: Understanding the client's needs and project requirements.

  • Team Setup: Assembling a dedicated team with the necessary skills and expertise.

  • Project Planning: Creating a detailed project plan with timelines, milestones, and deliverables.

  • Development: The ODC team starts the development process, following the project plan.

  • Communication and Collaboration: Regular updates and meetings to ensure the project stays on track.

  • Testing and Quality Assurance: Rigorous testing ensures the software meets quality standards.

  • Delivery and Support: Delivering the final product and providing ongoing support and maintenance.

• 3 . How Do You Ensure Effective Communication and Collaboration?

  We are a global IT services and software development company with expertise that serves diverse markets. Our team of IT-savvy collaborators ensures seamless communication and support for customer interactions. By partnering with clients, we implement the "One team" principle, engaging all members and customers in cohesive activities and fostering strong collaboration within and between BnK Solution and our clients.

• 4 . What Is Custom Software Development?

  Custom software development involves creating software that is specifically designed to meet the unique needs and requirements of a particular organization or user group. Unlike off-the-shelf software, custom software is tailored to address specific business processes, ensuring a perfect fit for the client's operations.

• 5 . What is a Project-based Model?

  A Project-Based Model is when BnK Solution collaborates with you to define a project's scope, timeline, and budget upfront. This ensures:

  • Clarity & Focus: Everyone's on the same page for successful delivery.

  • Reduced Risk: Clear expectations minimize surprises.

  • Predictable Costs: Budget certainty for better financial planning.

  Ideal for clients with well-defined projects and budget priorities.

• 6 . What is Application Managed Service (AMS)?

  AMS lets you outsource your business application management to BnK Solution. Our experts will:

  • Monitor & maintain your apps for smooth operation.

  • Fix bugs & keep your applications secure.

  • Free up your IT team to focus on bigger projects.

  Think of AMS as an IT helping hand for your applications!

• 7 . What is Service-level agreement (SLA)

  An SLA is a contract between you and BnK Solution that outlines:

  • What services you'll receive

  • Guaranteed performance levels (uptime, response times)

  • Security measures

  • What happens if we miss the mark

  Think of it as a roadmap for smooth service delivery!